News for 'customer complaint'

PHOTOS: Delhi Metro set to resume with 'new normal'

PHOTOS: Delhi Metro set to resume with 'new normal'

Rediff.com4 Sep 2020

After being closed for over five months due to the COVID-19 pandemic, metro services will be resumed in three stages from September 7-12, but stations located in containment zones will remain closed.

ATM woes: 'I still haven't received the money'

ATM woes: 'I still haven't received the money'

Rediff.com20 Jun 2016

Readers share their bitter-sweet experiences at the ATM.

3 car makers face probe over spare parts prices

3 car makers face probe over spare parts prices

Rediff.com14 Mar 2011

Spare parts from Indian car makers are available with all retailers, but that is not the case with international car makers.

87% women will quit, if sexually harassed at work

87% women will quit, if sexually harassed at work

Rediff.com29 Mar 2019

The findings were revealed as part of a survey to

Better deal likely for power consumers in Delhi

Better deal likely for power consumers in Delhi

Rediff.com1 Sep 2004

The Delhi Electricity Regulatory Commission has suggested a number of measures to safeguard customers and ensure compensation for them.

Airlines collected UK airport tax despite exemption

Airlines collected UK airport tax despite exemption

Rediff.com29 May 2017

The travel agents have demanded refunds for customers

Cash-to-cashless journey won't be easy

Cash-to-cashless journey won't be easy

Rediff.com11 Nov 2016

While the acceptance of cards, mobile wallets and banking apps is increasing, only 10 per cent of transactions take place through them.

Firms can now file GST returns till March 31, 2019

Firms can now file GST returns till March 31, 2019

Rediff.com10 Dec 2018

Industry had sought this 3-month extension, specifically for players struggling to collate the information that are required to be disclosed in the GST forms.

Cricket Buzz: Aus paceman Siddle retires from internationals

Cricket Buzz: Aus paceman Siddle retires from internationals

Rediff.com29 Dec 2019

Siddle broke the news to his team mates at the Melbourne Cricket Ground on Sunday after being released from the squad for the third and final Test against New Zealand in Sydney.

Govt's free trade policy will finally see daylight

Govt's free trade policy will finally see daylight

Rediff.com1 Dec 2017

Currently, the five-year FTP aims to raise total exports to $900 billion but targets may be reduced

India considers temporary cap on airfares

India considers temporary cap on airfares

Rediff.com22 Dec 2014

Fierce competition among airline firms has long limited price increases despite crippling operating costs

India's telcos continue to dial the wrong number

India's telcos continue to dial the wrong number

Rediff.com2 Aug 2020

India's telecom sector has been through dizzying peaks, troughs, policy U-turns, court battles, brutal competition, and daily controversies. India could go back to a private sector duopoly with just Reliance Jio and Bharti Airtel surviving the mayhem. The third player, Vodafone Idea, could be history.

ATM woes: 'I was left stranded'

ATM woes: 'I was left stranded'

Rediff.com28 Jun 2016

A reader shares a bad experience he had at an ATM. You can share yours too!

Is ICICI's Chanda Kochhar on her way out?

Is ICICI's Chanda Kochhar on her way out?

Rediff.com18 Jun 2018

The ICICI board, which consists 12 members, is divided on whether Kochhar should be on leave during the internal enquiry

Flipkart accepts shoddy performance, apologises for glitches

Flipkart accepts shoddy performance, apologises for glitches

Rediff.com7 Oct 2014

The e-commerce firm said 1.5 million people shopped at its portal on October 6.

DON'T leave unutilised funds in your trading account!t

DON'T leave unutilised funds in your trading account!t

Rediff.com17 Dec 2018

Suppose you have transferred money to your trading account but did not use it to buy securities, the broker could misuse this money, warns Sanjay Kumar Singh.

HUL, Nestle not sure how to pay profiteering sums

HUL, Nestle not sure how to pay profiteering sums

Rediff.com1 Jun 2018

Experts point out that National Anti-profiteering Authority does not have the power to advise companies on depositing amounts voluntarily.

LPG subsidy payments land Airtel in trouble

LPG subsidy payments land Airtel in trouble

Rediff.com18 Dec 2017

Many users did not know that their entitlement was not coming to their regular bank account but going to an account which they had not applied for.

Dell shifting jobs from Bangalore to US

Dell shifting jobs from Bangalore to US

Rediff.com25 Nov 2003

Dell Inc, a leading direct seller of computers, is shifting technical support for its business customers from Bangalore to the United States following complaints about difficulty in understanding the accents of its Indian staff.

Over 400 students hospitalised after gas leak near Delhi school

Over 400 students hospitalised after gas leak near Delhi school

Rediff.com6 May 2017

The Delhi government has ordered a magisterial probe into the incident.

Govt to not probe into Flipkart's 'Big Billion Day' sale

Govt to not probe into Flipkart's 'Big Billion Day' sale

Rediff.com21 Oct 2014

Amazon, however, claimed that it is just a service provider and doesn't own goods at any point of sale due to which it is not liable to pay this tax.

Golden tips to prevent debit card fraud

Golden tips to prevent debit card fraud

Rediff.com19 Nov 2014

Cardholders must ensure their debit cards are used in their presence.

Uber driver harasses Delhi woman, throws her out of cab

Uber driver harasses Delhi woman, throws her out of cab

Rediff.com17 Mar 2017

The victim of the harassment wrote a Facebook post narrating her ordeal, which has since gone viral.

Illegal fund transfer: HDFC Bank asked to refund

Illegal fund transfer: HDFC Bank asked to refund

Rediff.com2 Apr 2010

In a significant ruling, District Consumer Complaints Redressal Forum has held HDFC bank responsible for unauthorised fund transfer in an internet banking transaction.

MTNL slashes installation charges

MTNL slashes installation charges

Rediff.com30 Mar 2004

The Mahanagar Telecom Nigam Ltd, under its customer-friendly initiatives, has reduced installation charges for new telephone connections to Rs 500 from the present Rs 800, effective April 1.

RBI cracks whip on minimum balance penalty

RBI cracks whip on minimum balance penalty

Rediff.com8 Nov 2010

Banks have been told by the Reserve Bank of India (RBI) to be more transparent and levy reasonable penal charges.

For India's airlines, the battle this time is over time, not price

For India's airlines, the battle this time is over time, not price

Rediff.com23 Jan 2017

Competition is intense and with the blurring of differences in service proposition and fares, it becomes imperative that airlines use their on-time performance for messaging and brand building.

Tata Starbucks found guilty of profiteering Rs 4.51 cr

Tata Starbucks found guilty of profiteering Rs 4.51 cr

Rediff.com30 Apr 2019

Tata Starbucks had hiked the base price of one its coffee variant after the GST Council cut tax rates on restaurants from 18 per cent to 5 per cent with effect from November 15, 2017.

PNB reports Rs 11,400 cr fraud involving jeweller Nirav Modi, suspends 10

PNB reports Rs 11,400 cr fraud involving jeweller Nirav Modi, suspends 10

Rediff.com14 Feb 2018

While PNB did not name the other lenders, Union Bank of India, Allahabad Bank and Axis Bank are said to have offered credit based on letters of undertaking (LOUs) issued by PNB. Foreign bank branches too are under investigation.

Uber temporarily suspends surge pricing in Delhi

Uber temporarily suspends surge pricing in Delhi

Rediff.com18 Apr 2016

Taxi aggregator Uber has temporarily suspended surge pricing in Delhi-NCR region, following wide criticism for the manifold increase in fares.

Credit card misused? You are liable to pay!

Credit card misused? You are liable to pay!

Rediff.com6 Jul 2010

If the credit card limit is exceeded, it is your problem. And, that is true even if the card is stolen.

DTH operators may have to offer inter-operable box

DTH operators may have to offer inter-operable box

Rediff.com11 Aug 2009

Direct to Home (DTH) operators could be asked to provide inter-operable set-top boxes to their customers with the Competition Commission of India (CCI) seeing prima facie merit in a complaint filed by a consumer organisation that it is in violation of competition laws.

Farmer groups plan protest against spread of GM crops

Farmer groups plan protest against spread of GM crops

Rediff.com16 Jul 2019

The groups, including those associated with the ruling Bharatiya Janata Party's parent organisation the Rashtriya Swayamsevak Sangh, have also threatened a big nationwide agitation if growth of illegal GM crops isn't checked.

TRAI to announce new measures to check call drop menace

TRAI to announce new measures to check call drop menace

Rediff.com29 Apr 2015

TRAI to soon put in place a new set of 'service quality benchmarks' to monitor call drop

ICICI Bank orders probe into allegations against Chanda Kochhar

ICICI Bank orders probe into allegations against Chanda Kochhar

Rediff.com30 May 2018

There are allegations of involvement of Kochhar and her family members in a loan provided to Videocon group on a quid pro quo basis.

Why exactly did ICICI Bank block PhonePe?

Why exactly did ICICI Bank block PhonePe?

Rediff.com17 Jan 2017

ICICI Bank says it blocked all UPI transactions made through PhonePe due to security concerns.

How ICICI came a long way in a short time

How ICICI came a long way in a short time

Rediff.com25 May 2009

ICICI Bank launched its 'Power of Belief' campaign in December.

Alibaba lobbies to stay off US blacklist list for fakes

Alibaba lobbies to stay off US blacklist list for fakes

Rediff.com18 Oct 2015

At least three industry bodies have alleged counterfeits remain widespread on Alibaba's sites

Banks responsible for card, PIN delivery

Banks responsible for card, PIN delivery

Rediff.com30 Dec 2008

A bank customer has approached the Ombudsman with a complaint about withdrawal of funds through unauthorised use of his card. The complainant said that he had asked for a debit card and the bank responded by issuing a card with zero liability.